Privacy Policy
How we handle the information you give us.
Last updated 20 August 2026
Information we collect
When you send us a quote request, we receive the details you chose to include in that message:
- The trip details: service type, pickup, destination, date, time, number of passengers, luggage and any notes
- Your name
- Your WhatsApp number, which WhatsApp shows us when you send the message
How we use it
We use these details to price your trip, check we are available, confirm your booking and carry it out. We also keep enough of a record to handle payment and to answer any questions afterwards.
We do not sell your information and we do not share it for marketing.
Messaging us on WhatsApp
WhatsApp is run independently of this business and has its own privacy policy and terms. Contacting us that way means your message is handled by WhatsApp as well as by us.
If you would rather not use WhatsApp, you can call or email us instead.
How long we keep it
We keep booking records for as long as we need them to run the business and to meet any record-keeping obligations that apply to us.
Cookies
We do not use advertising cookies and we do not track you across other websites.
Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it once we no longer need it. Contact us using any of the details on this site and we will deal with it.
Changes to this policy
If how we handle your information changes, we will update this page and the date shown at the top.
Contact
If you have any questions about this policy, contact us using the details on this site.